Our top 5 tips to get the best response from your marketing emails
1. Craft Compelling Subject Lines
The subject line is your first impression and the key to boosting your open rates. It should be attention-grabbing, clear, and concise while providing a glimpse of what the email offers. Keep it under 60 characters, use action-oriented language, and, if possible, personalise it to increase relevance. A/B testing subject lines can help identify which styles or phrases work best with your audience.
**Example:**
– “Unlock Your 25% Discount – Limited Time Offer!”
– “Don’t Miss Out on Exclusive Tips, [First Name]!”
2. Personalise the Email Content
Personalised emails resonate more with recipients. Beyond addressing the recipient by their first name, use dynamic content to tailor the message based on the user’s behaviour, preferences, or past interactions with your brand. Segment your audience and send targeted content that is relevant to their interests and needs, whether that’s product recommendations, exclusive deals, or specific updates.
**Example:**
– “Hi [First Name], we thought you’d love these new arrivals based on your recent shopping spree.”
3. Optimise for Mobile
Over half of all emails are opened on mobile devices, so it’s essential to design your emails with mobile users in mind. Use responsive email design to ensure your emails look great on all screen sizes, and keep the layout simple and easy to navigate. Large fonts, concise copy, and prominent CTA buttons ensure your emails are readable and clickable on mobile screens.
**Tip:** Test your emails across different devices and email clients before sending them out.
4. Include Clear and Actionable Calls to Action (CTAs)
Your email’s call to action (CTA) should be prominent and easy to understand. Whether it’s clicking a link, making a purchase, or signing up for an event, the CTA should be clear and actionable. Use action verbs like “Shop Now,” “Get Started,” or “Learn More,” and ensure the CTA button is visually distinct, making it easy for recipients to take the next step.
**Tip:** Avoid multiple CTAs in the same email to prevent confusion; focus on one primary action.
5. Timing and Frequency Matter
Timing is crucial in email marketing. Send emails when your audience is most likely to engage. For example, B2B emails perform well on weekdays in the morning, while B2C emails may see higher engagement in the evenings or weekends. You should also consider the frequency of your emails—too many can lead to unsubscribes, while too few can result in lower brand recall. Experiment with sending times, day of the week, and frequency to optimise for your specific audience.
**Tip:** Use automation to send triggered emails based on user actions (e.g., abandoned cart emails, welcome sequences, etc.) to increase relevance and response.

By combining these strategies—attention-grabbing subject lines, personalised content, mobile-friendly design, clear CTAs, and smart timing—you can significantly improve your email marketing performance and get the best response from your recipients.